Support & Help Center
Get help, find answers, and contact the Echo Speak team.
Direct Support
Quick Support Contact
Support Email: support@theenglishlifeacademy.com
Response time: 24–48 hours.
Troubleshooting
Common Issues & Fixes
Microphone Not Working
- •Enable microphone permission
- •Close other apps using the mic
- •Restart the app
- •Restart the device
App Not Responding to Voice
- •Check internet connection
- •Speak clearly
- •Switch scenes
- •Force‑quit and reopen
No Audio Response
- •Check device volume
- •Disable silent mode
- •Check Bluetooth audio routing
App Crashes or Freezes
- •Update to latest version
- •Restart device
- •Clear app cache
How to Use Echo Speak
Getting Started Guide
01
How to Start a Conversation
- • Choose a scene
- • Tap the microphone
- • Speak naturally
- • Receive instant responses
02
How Feedback Works
Echo Speak analyzes fluency, grammar, naturalness, coherence, and expression variety.
03
Saving Useful Expressions
Save phrases after sessions for later review.
Questions
Frequently Asked Questions
Is my voice recorded?
No. Audio is processed in real time and not stored unless you save content.
Does Echo Speak work offline?
No. Voice processing requires an internet connection.
Can I reset my progress?
Yes — available in app settings.
Is Echo Speak free?
Echo Speak offers free features with optional upgrades.