Google Play Compliant
Last Updated: May 18, 2026
Operated by The English Life Academy
LinguaMasterAI ("the App") is an AI-powered language learning platform developed and operated by The English Life Academy ("we," "us," or "our"). This Privacy Policy explains how we collect, use, process, and protect your information when you use LinguaMasterAI. We are committed to transparent and responsible data handling practices that comply with global privacy regulations including GDPR, CCPA, COPPA, and other applicable privacy laws. By using LinguaMasterAI, you agree to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use the App.
When you create a LinguaMasterAI account, we collect: • Email address • Password (encrypted) • Full name • Age or date of birth (for COPPA compliance) • Language learning goals and preferences • Native language and target language(s)
To improve the App, we may collect: • Lessons completed and quiz scores • Time spent in the App • Features used and frequency • Study patterns and learning progress • Device type, OS version, and app version • Crash logs and error reports
• Device model and operating system • Network connection type • Language and region settings • Unique device identifier (for analytics purposes only)
When you use speaking or pronunciation features: • Your voice is captured only when you activate recording • Audio is transmitted securely to our speech-processing provider • Audio is processed to generate feedback on pronunciation • Audio is not stored after processing unless you explicitly save a lesson • We do not use voice data to train AI models without your explicit written consent
• Target proficiency levels (JLPT, TOEFL, IELTS, etc.) • Exam dates and preparation timelines • Subject preferences and learning focus areas • Study pace and intensity preferences
You may voluntarily provide additional information through: • Support inquiries and feedback • Profile customization • Voluntary survey responses • In-app messaging
We use collected information for: • Deliver personalized language learning experiences • Generate adaptive study plans based on your progress and goals • Provide pronunciation and grammar feedback • Track learning progress and achievement milestones • Send relevant course updates and study reminders • Conduct analytics to improve app performance and features • Diagnose technical issues and crashes • Respond to customer support inquiries • Enforce our Terms of Service and legal obligations • Prevent fraud and maintain app security We do NOT use your data to: • Train or improve AI language models without your explicit written consent • Sell or monetize your personal information • Share with third parties for marketing purposes • Create profiles for purposes beyond app improvement
We implement industry-standard security measures: • AES-256 encryption for data at rest • HTTPS/TLS encryption for data in transit • Secure server environments with firewalls • Access controls and authentication mechanisms • Regular security audits and vulnerability assessments • Employee training on data privacy and security • Password hashing using industry-standard algorithms Your password is encrypted and never stored in plain text. We cannot recover your password and will only help you reset it through a secure process. While no system is 100% secure, we work continuously to implement and maintain reasonable safeguards. In the event of a data breach, we will notify affected users promptly in accordance with applicable law.
• Account information: Retained while your account is active; deleted within 90 days of account termination unless required by law • Learning progress & quiz scores: Retained to maintain your learning history; deleted upon account deletion • Voice recordings: Deleted immediately after processing unless you explicitly save a lesson • Device & usage analytics: Retained for 90 days, then aggregated or deleted • Support messages: Retained for 1 year to support customer service • Payment information: Retained in accordance with payment processor requirements (typically 7 years for tax/audit purposes)
We do not sell your personal data. We may share limited information with trusted service providers under strict confidentiality agreements: • Speech Recognition & Audio Processing: Third-party providers that convert your speech to text and generate pronunciation feedback • Analytics: Tools that help us monitor app usage and performance • Payment Processing: Stripe and Google Play Billing handle payment data separately from us • Cloud Infrastructure: Servers that host LinguaMasterAI • Customer Support: Tools that help us manage support tickets All service providers are contractually obligated to: • Process data only on our behalf • Maintain confidentiality • Comply with applicable privacy laws • Not use your data for their own commercial purposes
LinguaMasterAI is designed for users aged 13 and above. However, we recognize that younger students may use the app with parental consent. For users under 13: • We collect minimal personal information necessary for app functionality • We do not use behavioral targeting or personalized advertising • We do not sell or share data with third parties for marketing purposes • Parents may request access to, correction of, or deletion of their child's data • We do not require children to disclose more information than necessary Parental Rights: Parents or guardians of users under 13 may contact us to: • Request access to their child's information • Update or correct information • Delete their child's account and data • Opt out of non-essential data collection If we become aware of data collection from a child under 13 without parental consent, we will promptly delete such data and terminate the account. Contact: support@theenglishlifeacademy.com
Depending on your jurisdiction (including under GDPR, CCPA, LGPD, and similar laws), you may have the right to: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your account and personal information (subject to legal obligations) • Portability: Request your data in a portable, machine-readable format • Withdraw Consent: Withdraw consent for data processing at any time • Object: Object to specific processing activities • Opt-Out: Opt out of optional data collection, analytics, and marketing communications To exercise any of these rights, contact us at support@theenglishlifeacademy.com with your request. We will respond within 30 days (or as required by applicable law). We may require verification of your identity before processing your request.
LinguaMasterAI operates internationally, and your data may be processed on servers located outside your country of residence. When we transfer data across borders, we implement appropriate safeguards including: • Standard contractual clauses approved by relevant regulatory authorities • Adequacy decisions where applicable • Your explicit consent where required by law By using LinguaMasterAI, you consent to the transfer of your information to countries outside your country of residence, which may include countries with different data protection laws.
LinguaMasterAI may use cookies, local storage, and similar technologies to: • Remember your login session • Personalize your learning experience • Collect analytics about app usage • Enhance app functionality We use: • Essential cookies (required for app function) • Analytics cookies (with your consent) You can control cookies through your device settings and may opt out of non-essential tracking at any time through the App's privacy settings.
Payment data is handled by Stripe and Google Play Billing, not by us directly. Your credit card and payment information is never stored on our servers. • Stripe processes all credit card payments securely • Google Play Billing handles in-app purchases • We receive only confirmation of successful transactions and your email • Refund policies are governed by the platform's terms (Stripe or Google Play)
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will: • Update the "Last Updated" date • Notify you via email or in-app notification • Request your consent for changes that require it under applicable law Your continued use of LinguaMasterAI after changes constitutes your acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us: The English Life Academy Email: support@theenglishlifeacademy.com Website: https://theenglishlifeacademy.com We will acknowledge receipt of your request within 5 business days and respond within 30 days (or as required by applicable law). If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.